Privacy Policy

Last updated: 01-01-2026

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At A TO Z KEYS LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our auto locksmith services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

• Business name: A TO Z KEYS LTD

• Business type: Auto Locksmith

• Registered address: 4 Andover close, Uxbridge

• Email: contact@atozkeys.co.uk

• Telephone: 07976663999

For data protection purposes, we are the data controller of your personal information.

Personal Data We Collect

We may collect and process the following personal data:

a) Information you provide directly

• Name

• Telephone number

• Email address

• Vehicle details (make, model, year, key type)

• Location/postcode (for call-out services)

• Any information you submit via contact forms, phone calls, WhatsApp, or email

b) Information collected automatically

• IP address

• Browser type and version

• Pages visited on our website

• Date and time of visits

This data is collected through cookies and analytics tools.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to enquiries and provide quotations

• To supply auto locksmith services (key programming, duplication, lock repairs, etc.)

• To contact you regarding appointments or service updates

• To maintain business records and invoices

• To improve our website and customer experience

• To comply with legal or regulatory obligations

We do not sell your personal data to third parties.

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – when you submit a contact form or enquiry

• Contract – when data is required to provide locksmith services

• Legal obligation – for tax, accounting, or regulatory compliance

• Legitimate interests – to operate and improve our business services

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

• Secure devices and password protection

• Restricted access to personal information

• Secure email and communication systems

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Sharing Your Data

We may share your data only when necessary with:

• Payment processors

• Accountants or legal advisers

• Service providers essential to business operations

All third parties are required to respect the security of your personal data and comply with UK GDPR.

Cookies

Our website may use cookies to:

• Analyse website traffic

• Improve website performance

• Remember user preferences

You can manage or disable cookies through your browser settings.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data (“right to be forgotten”)

• Restrict processing of your data

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us using the details above.

Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk

• Telephone: 0303 123 1113

We encourage you to contact us first so we can resolve your concern promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.